![]() To switch between private and public messages, click in the message section and change the message mode to private or public. Click on the chat icon in the top right to access it. You can post public messages on any document that is not in the Draft status. If a total of 10 minutes has passed since the first chat message was added If 20 messages have been added (even within 1 minute) If 2 minutes have passed after the last message has been added If the next chat message is added less than 2 minutes after the first one, the system will wait until one of the following events occurs, then send an email notification containing all messages:.If no new message follows within 2 minutes, an email notification is sent. Once the first message is sent, the system will wait up to 2 minutes for the next message.Here’s how email notifications for chat messages are sent: No notification is sent when a private message is posted without tagging anybody. When you mention a team member, they will receive a notification email. Mention colleagues by using and typing their name or email address. Private messages have a light yellow background and can only be visible to your team members. On a document in any other status, you can switch between public and private messages: click in the message section and change the message mode to private or public. On a draft document or a template, you can post private messages only. Click on the chat icon in the top right to access chat. You can post private messages on a document in any status. Open this page if you'd like to chat with PandaDoc Support team. This article covers the Chat feature that allows you to quickly message your clients or teammates.
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